Making your business work better:
How I can help
Hi, I’m Caspar, and I specialise in making business life easier. Here’s how I can help:
I help streamline operations, enhance customer satisfaction, and help unlock the potential of your business.
With a focus on efficiency and data analysis, I offer tailored packages designed to meet your unique needs and drive your business forward.
With a focus on efficiency and data analysis, I offer tailored packages designed to meet your unique needs and drive your business forward.
Save time with automation
Automate repetitive or manual tasks so your team can focus on what really matters- delighting your customers.
Process mapping
Automation of manual tasks
Reduced waste and errors
Happy customers stick around
Streamlined operations behind the scenes means your customers are amazed by your service, and have a great customer experience that keeps them coming back.
Customer experience journey mapping
Net Promoter Score
Performance analysis and improvement
Effortless Problem Solving
Implement easy IT systems that solve big issues you might not even know about yet.
Customer value add analysis
Partnership Development
Data driven decision making and prioritisation
Reporting solutions
Tools and reporting to provide the insights you need to help monitor and scale every facet of your business operations.
See your business performance from anywhere
Bespoke reporting to show the information that matters to you
Real-time analytics using Python
How will it work?
I use approaches used in multinationals and help scale them to your business.
"Elevated to industry leaders."
Your free audit
Let's list your processes and see how automation can save you thousands straight away.
Contact me to get the conversation going.
We'll talk about your business, how things work, and identify areas which present an opportunity for improvement.
Together we'll agree timescales, costs, and planned benefits of the improvements.
Start the journey to savings
We'll take the tasks we isolated and make them happen with at least 50% less effort, using technology that you'll be able to run yourself, guaranteed.
Identify personalised solutions for challenges and problem solving
A client-centric and collaborative approach throughout your customer journey
Classification of opportunities based on benefits / impacts vs costs / complexity
Figure out what new activities to spend on with all that saved cash
You've always wanted to scale ___ or get into ecommerce -- now you can!
Your employees' time is used more effectively, so they can do more in less time
Freed up cashflow because you're using your time more effectively
You have simple effective processes in place, which you can maintain and adjust with changing needs
Live reporting
We'll build dashboards you can easily adjust, to show you how your business is improving, helping you make the right decisions.
Real-time analytics for insights on how your operations are performing
Continuous improvement initiatives and methodology as part of your organisation's DNA
Create future opportunities using the same methodologies I've helped you develop
I implement creative automations to help businesses function more efficiently.
Automation makes for exceptional customer experiences, and uses data wisely and intentionally. Together, we can streamline operations, enhance customer satisfaction, complete with live reporting so you can keep track on progress as we go.
Automation makes for exceptional customer experiences, and uses data wisely and intentionally. Together, we can streamline operations, enhance customer satisfaction, complete with live reporting so you can keep track on progress as we go.
Seamless automation. Better customer experiences.
Dedication to client success.
Let's make operational efficiency and customer satisfaction the forefront of your business, so you can spend time on the things that matter.
Dedication to client success.
Let's make operational efficiency and customer satisfaction the forefront of your business, so you can spend time on the things that matter.
Problem solving
Explore my approach to identifying the opportunities that can help your business work better.
"Exponential growth—undeniable success."
Bespoke solutions
Discover how we doubled productivity with an app for a team of auditors.
"Strategic partnership that redefined our trajectory."
Caspar's commitment and creative solutions surpassed our expectations. An innovative collaboration and lots of fun, too!
Guiding Principles:
My Values
As a process consultant, I've worked on projects focused on optimisation, efficiency, and reduction in effort, and others where improving customer experience was more important. I found it much more gratifying to see the growth appearing from investing in customer experience, than the bottom line improvements stemming from efficiency projects, mainly because of the impact I saw on service and the amount of waste being built into the processes that the teams followed as a result. Efficiency is key, as I streamline operations to boost productivity and reduce errors but integrity anchors my commitment to being transparent and ethical.
Innovation: I believe in using the latest technology to create solutions that simplify and enhance business processes. My commitment to innovation ensures that you stay ahead in a rapidly evolving market.
Customer-Centricity: You are at the heart of everything I do. I strive to provide outstanding service and support, making every interaction seamless and satisfying. Building strong, long-lasting relationships with you is my top priority.
Efficiency: My goal is to optimize your business operations by identifying and eliminating inefficiencies. My solutions are designed to save time, reduce errors, and increase productivity, allowing you to focus on what matters most.
Integrity: Honesty and transparency are the foundation of my business. I am committed to ethical practices and delivering on my promises, ensuring trust and reliability in our partnership.
Growth: I am dedicated to fostering growth for you and my team. By providing the tools and insights needed to succeed, I want to help businesses reach new heights and achieve their goals.
Customer-Centricity: You are at the heart of everything I do. I strive to provide outstanding service and support, making every interaction seamless and satisfying. Building strong, long-lasting relationships with you is my top priority.
Efficiency: My goal is to optimize your business operations by identifying and eliminating inefficiencies. My solutions are designed to save time, reduce errors, and increase productivity, allowing you to focus on what matters most.
Integrity: Honesty and transparency are the foundation of my business. I am committed to ethical practices and delivering on my promises, ensuring trust and reliability in our partnership.
Growth: I am dedicated to fostering growth for you and my team. By providing the tools and insights needed to succeed, I want to help businesses reach new heights and achieve their goals.
For Businesses
Get in touch: Let's start your journey to success
I’m not a big company. I’m just a friendly, experienced guy who’s easy to work with and driven to help you succeed. Let’s make your business run smoother, keep your team happy, and make your customers and bank manager smile.
